Careers

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Operations Manager (OM) Responsibilities

Chief Technology Officer (CTO): Qualifications

Operations Manager (OM) Responsibilities
  • You should be a strategic thinker, and an effective communicator, with a demonstrated history in accounting, finance or related field.

  • You are an execution and problem-solving master and will lead the day-to-day operations of our current portfolio

Job brief

We are seeking a highly skilled Operations Manager (OM) with a successful history in the fintech sector. You will work directly under the CEO and will act as a business expert, making decisions that will impact the current and future operations of our company.

Requirements:

  • Bachelor’s or master’s degree in business administration and/or Fintech or industry experience

  • Honesty and integrity

  • Excellent verbal and written communication

  • Ability to work under pressure, plan personal workload effectively, and delegate

  • Extensive technology knowledge with an eye toward the future.

  • 5-8+ years of operations experience in cards, payments, banking, technology or other financial services

  • Comfort working with data, QuickBooks, Slack and SQL skills a plus.

  • This job entails managing a team via Slack so the ideal candidate must feel comfortable working with remote teams.

Operations Manager (OM) Responsibilities

  • Maintain an operation manual for all operational payment processes and procedures
  • Serve as the payment ops point of contact
  • Collaborate with our product and engineering teams to build out critical ops tools, automate routine work where possible, and address longer-term or recurring issues
  • Review and approve cost-control reports, cost estimates, and staffing requirements for projects
  • Ongoing liaison with vendors and banks to communicate feedback to the executive team.
  • Be a champion of our company values and goals
  • You don’t shy away from complex problems and are enthusiastic about establishing best practices
  • You have a customer-oriented approach, with a sensible personality
  • Passionate about and have a deep knowledge of emerging payments technologies, product solutions, and operational frameworks (nice to have)
  • Presents periodic performance reports and metrics to the executive team
  • Maintains knowledge of emerging technologies and trends in operations management
  • Identifies training needs and ensures proper training is developed and provided Experience managing projects within specific schedules and cost structures
  • Clear, demonstrated ability to lead a team through change
  • Demonstrated ability to develop subordinates
  • Ability to effectively maintain and leverage executive level relationships, both internally and externally
  • Create and oversee high-level KPIs. Present reports on the company’s status, goals, and progress.
  • Assist in recruiting, onboarding and training the underwriting department. Knowledge of all functions and roles within the department. Acting as a mentor to team members.
  • Performs other related duties as assigned

Qualifications:

We are seeking a highly-skilled CTO with a successful history in the technological sector. This individual will be tasked with making executive technology decisions on behalf of our company, including managing our technology budget and making strong investments. You should be a strategic thinker, an effective communicator, and an expert in technological development.
You will work directly under the CEO and will act as both a technology and business expert, making decisions that will impact the current and future operations of our company.

CTO Responsibilities:

  • Developing plans for growth to increase company profit while also reducing expenditure.
  • Knowledge of best current information security practices. 
  • Ensuring all technology practices adhere to regulatory standards.
  • Managing technology budgets and time frames. 
  • Creating timelines for the development and deployment of all technological services.
  • Ensuring that technological resources meet the company’s short and long-term needs.
  • Serve on the executive committee to align technology goals to other departmental and organizational objectives.
  • Work well with our executive team in high-level decisions, strategic plans, policies, and strategies.
  • Create and oversee high-level KPIs for IT department. Present reports on the company’s technology status, goals, and progress.
  • Making executive decisions on behalf of the company’s technological requirements.
  • Staying on top of technology trends and developments.
  • Assist in recruiting, onboarding and training IT department.
  • Knowledge of all functions and roles within department. Acting as a mentor to team members.

CTO Requirements:

 

  • Master’s degree in Computer Science or related field, MBA preferred.
  •  8+ years working in a technological role.
  •  5+ years of managerial experience.
  •  Exceptional team management skills.
  •  Advanced technological skillset and a demonstrated history with technology.
  •  Honesty and integrity.
  •  Ability to understand new issues quickly and make wise decisions. 
  •  Excellent verbal and written communication.
  •  Ability to work under pressure, plan personal workload effectively, and delegate.
  •  Extensive industry knowledge with an eye towards the future.

Hiring Process

01

Application

Please submit your application via our career page on our homepage. We screen every application personally and assess the potential fit for a role.
02

Interview(s)

In the one or two following interviews (depending on the position), you will speak to your future supervisor and other team members.
03

Offer

At the latest seven days after your last interview, you will receive an email informing you about the outcome of the interview process.
Let's Talk

If you have questions, please reach out to our team:

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